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PostSubject: BIG What The Fuck   BIG What The Fuck Icon_minitimeWed Apr 20, 2011 5:53 am

1 Message by you on Sat, 9th Apr 2011 1:19 pm
Hello Steam Support,

Ok, I basically bought Black Ops from a cd key selling site which I know is legit.

However, the language of the game is in Russian, now I have got all the language files for Steam and have managed to change nearly all of it to English.

Although, I really would like to have the full English version on my Steam account. And I don't want to have to spend another £35-£40 just to make the remaining 10% of the game changed to English. Plus it would mean I'd have to get a new Steam account and everything. Which I don't want to have to go through.

So I am asking you now as you have ALWAYS provided me with excellent support in the past, can you change my Russian version of Black Ops to the English version? It's not fair I paid the full price and it turns out not to be in English.

I hope you can help me, and please don't say "just create another account and buy it in English" as that is just unfair on me as I always buy games from you and will buy many more in the future.

Please help me guys.

Thanks

----------------------------------------------------------------------------------------------

2 Message by Support Tech Vince on Wed, 13th Apr 2011 4:08 pm
Hello Daniel,

Thank you for contacting Steam Support.

The version of the game is only dependent on the territory it was purchased in.

Users who purchase a game from a different territory will receive the content included in that territory's version of the game.

Steam Support is unable to make changes to the version of the game you received.
3 Message by you on Wed, 13th Apr 2011 4:10 pm

----------------------------------------------------------------------------------------------
I see, and there is nothing you can do?

Perhaps you could remove the version I already have, and give me a 50% discount when I buy the English version.

If I have to rebuy it I will, however I would like to have it on my Steam account.

----------------------------------------------------------------------------------------------
4 Message by Support Tech Vince on Thu, 14th Apr 2011 4:22 pm

Hello Daniel,

I can assist you in permanently removing the game from your account. However, this item will not be refunded and will not be accessible any further.

You will then be able to purchase a new copy of the game if you would like.

If you would like to proceed with this process, please let us know.
5 Message by you on Thu, 14th Apr 2011 10:58 pm

I will do this in the future when I some more money. Why can I not get a
refund? Could I at least have a discount?


Thanks

----------------------------------------------------------------------------------------------

From: Steam Support [mailto:email@support.steampowered.com]
Sent: 14 April 2011 16:23
To: Daniel
Subject: RE: I have Black Ops but.... - [1397-OSGK-9298] [d1f8f351]
6 Message by Support Tech Vince on Fri, 15th Apr 2011 8:58 pm
Hello Daniel,

We cannot offer a refund for games purchased from a third-party.

Unfortunately we do not have any information on upcoming sales.

For information on current sales and promotions please refer to the Steam Storefront or Steam News.

http://store.steampowered.com/news/

----------------------------------------------------------------------------------------------

7 Message by you on Sat, 16th Apr 2011 1:06 pm
Auto reply huh?

ok, I will be wanting to remove this game from my Steam in the future.

For now, can you tell me the process of how we go through with this?

----------------------------------------------------------------------------------------------

Hello Daniel,

I have removed the game from your account.

If you have any further questions, please let us know - we will be happy to assist you.

----------------------------------------------------------------------------------------------

9 Message by you on Tue, 19th Apr 2011 7:45 pm

Woah woah! STOP!

I said I wanted the game removed in the future not now!

Please put Black Ops back on!
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PostSubject: Re: BIG What The Fuck   BIG What The Fuck Icon_minitimeSun Apr 24, 2011 6:45 am

It's back on now if anyone was wondering.
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DannyBtw

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BIG What The Fuck Empty
PostSubject: iwinulose   BIG What The Fuck Icon_minitimeTue Apr 26, 2011 12:46 am

BIG What The Fuck Sfwcaa
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PostSubject: Re: BIG What The Fuck   BIG What The Fuck Icon_minitimeWed Apr 27, 2011 9:24 am

lol your so immature. I'm surprised your gf's still with you.
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DannyBtw

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PostSubject: Re: BIG What The Fuck   BIG What The Fuck Icon_minitimeThu Apr 28, 2011 7:13 am

GG
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Maxi
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PostSubject: Re: BIG What The Fuck   BIG What The Fuck Icon_minitimeSun May 01, 2011 6:19 am

Learn Russian






















LMAO
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PostSubject: Re: BIG What The Fuck   BIG What The Fuck Icon_minitimeSun May 01, 2011 7:48 am

Maxi wrote:
Learn Russian

"No Russian" for me thanks.

LMAO
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